We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes slightly slim
Shoes are cool, the color is noble, very comfortable heel. At 39y-8, 5 came up perfectly. Transparent plastic cloth. You can even for every day.
Shoes are good. On foot 24.5 ordered size 39. They were a little small.
На 9 дней приехали раньше, назначенного срока. Покупаю 2 раз, только в этот раз другой цвет. Вот с ним не совпадение фото и реальности, на фото сочная фуксия, в реале более приглушенный цвет и как будто добавили серого, за это и сняла звезду. В остальном - удобные, сделаны аккуратно. При чем, если делать фото на телефон с яркими настройками, как раз получается тот вариант, что у продавца. Понятное дело — хочется продать, но осадок у покупателя остается.
Chic shoes. In my 37-38 took 38-came up perfectly. Soft, comfortable-I'm in love with them!
Great shoes. Very comfortable
The size is good c a real 38 but it is dug in the wrong sense c shorter on the outside rather than inside at the hollow of the foot. But it's fine.
Shoes fire) second already take before this orange took, a great heel, so I order still on the heel)) or as it is, well, you understand, I'm not sure sure.
Пришли за 2 недели. Туфли неплохие, за такие деньги нормально, тем более знаю, что у «лодочек» быстро сдеру нос. Потопталась по комнате, достаточно удобно, не знаю, как будет при длительной носке. Делаю возврат, не угадала с размером, заказала по размерной сетке, длина стопы 23,5 - размер 6,5 большеват. Перезакажу на 6. Фото не передаёт цвет, в жизни ярче
Comfortable shoes, at my size (I took a size above). Very fast shipping and receipt. To see the use but they are in line with expectations
Shoes just class, on the foot 25 cm took 40(9) came up perfectly, the heel is steady
The shoes were shipped very quickly they are very pretty but too big I make a 39 and the size 9,5 is too big
Came quickly, at 38 size approached
На мой 41 отлично подошли.
At 38 size 6. 5 large
parfait je recommande
Shoes are made in order. But I am sorry niezadowolona and regret buying. First wybrałam 24,5 for shoe is 39,sa too large, I have narrow foot and worst is that according to me are for shallow. 'Ll try to them ratować some insert, as zapiętek little helped. Really nice shoes and niewysokie in odczuciu, but somehow not fit for me :(
Туфли хорошего качества. Заказала размер 9, оказался большим. Товар шёл долго, почти 3 месяца. Продавец отвечал на письма быстро.
Fast delivery, thanks to the store on my request to replace the size more responded, I will order more.
Туфли очень классные. Колодка удобная, размерной сетке соответствует. Но только немного огорчена. Цвет не такой яркий, как я хотела
The item came a little small but i can side items to fix it! SUPER CUTE AND MATERIAL IS SOOOO SOFT!! Fully recommend. Also might have to order a size up.
Absolutely perfect. Beautiful color. I'll order another now. TOP
Тцфли симпатичные, сделаны хорошо, на свой 37 брала 6.5 подошли, но на узкую ногу, у меня нога не сильно широкая узковато, постараюсь разносить
Beautiful heels, though colour is not exactly wine red, it’s more red but still amazing product
Girls!!! These are just masterpiece boats!!! Very comfortable! I recommend it to everyone!!
Shoes are quite decent, I ordered green shoes, the color is very nice, the heel height is very convenient for me, also the store attached spare covers. The only thing, on my foot length 23 cm size 36 is a little too big, but it's not scary. Came exactly for a month
Shoes are simply chic, I will definitely order in other colors. The store well sent everything quickly, the Mail also came all in time
Unfortunately next too large... General shoes very cool
Very nice shoes. Size hit.
Perfect I'm like in slippers
The shoes are beautiful. I agree that they are on a very narrow leg. I'm not very comfortable in them, or I had to take a larger size. 6.5 size at 37 took. And so look impressive
Loved beautiful as pictured. Very soft and exact color as I asked. Thank you
It's a pity that with the size was wrong, came 38 as 7,5. It was necessary 37
Received shoes packed in an individual pouch, with 2 more heel tips. The color is a hair lighter than in the photo, it's more emerald green, I'm very happy. The size guide is good. Received in 10j
fit very well. I'm an 8.5 and the 10 (42) leaves a little wiggle room. but it's perfect!!! and they're great for wide feet, thanks
Shoes norms, but before that I ordered (but from another store, it is better to order again there), there were more bright, yes, and the packaging is just a blown film and everything ..
I take shoes not for the first time. And as always on top. Neatly Made. Corresponds to the dimensional grid. At 38 size 24,5 cm took 8,5. The shoe is very comfortable, the heel height is not felt. I recommend. you will not regret it.
Excellent office shoes. Comfortable, beautiful sharp spout, black saturated color, elegant heel.
Shoes cool but wrong with the size
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