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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (86 reviews)
5 stars
(76)
4 stars
(10)
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(0)
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Customer
18 Sep 2020

Malomerit 28R as 25

B***n
24 Aug 2020

Ok todo y rapido

E***a
20 Aug 2020

Хорошие штанишки. Уже заказывала такие винного цвета, очень понравились, на лето просто отлично. Хлопковые, плоховато тянутся. На 65-91 сели плотненько, но если взять большие скорее всего, будут болтаться.Розовый цвет очень красивый, бледный. Темно-зеленый как раз такой, какой хотела.

B***n
11 Aug 2020

De cintura un pelin anchitos pero nada que no se pueda arreglar con un cinturon , perfecto

M***n
5 Aug 2020

I ordered the size of the bolshe-28, so as not to back-to-back was, the village is good. Landing to the navel, normal. The color is good, what I wanted. Seller Thank you! Many thanks to all those who write reviews and can choose!

Z***u
3 Aug 2020

unfortunately the item is too small but anyway thanks

S***v
19 Jul 2020

пока что не использовали

L***a
15 Jul 2020

Very pretty, size well

E***a
14 Jul 2020

Брючки восторг, на 65-92 сели плотненько, поправляться уже нельзя. Легкие, на лето самое то. Цвет отличается от винного, взятого в другом магазине, гораздо светлее, но в общем-то норм

Customer
9 Jul 2020

According to description, I´m very satisfied.

C***a
27 Jun 2020

Very nice colors as in the photo

K***k
23 Jun 2020

Pants are good. On OB 98 you need to take still 31 size. took 30 size on the recommendations in the comments, turned out to be in the form, not too comfortable. And so they sit perfectly on the figure.

A***a
19 Jun 2020

The goods came in two months. Fully consistent with the description. I didn't. The child was pleased. Recommend

A***h
3 Jun 2020

Excellent pants, go size in size. I ordered 27, my parameters from 64, OB 94, rust 164.

K***y
22 Mar 2020

Size 25 is a bit too big for a small

N***n
13 Mar 2020

Thank you)

A***n
17 Feb 2020

nice

M***D
10 Feb 2020

Very effective on time

Customer
8 Feb 2020

See the table and select the closest sizes to you, I take already 3 pairs, 29 size by 165/62. 5. length in butt.

Customer
5 Feb 2020

Pants are true to colour, unfortunately they don’t fit person intended for. There was no communication with the store, but shipping epaulet was fast. Will order again!

L***a
24 Jan 2020

I canceled the order, but after two days the store still sent it, it is unclear why. I believe that if the cancel button is that I have the right to refuse the purchase, but the seller decided everything for me. it's wrong.

O***o
22 Jan 2020

BEAUTIFUL. I am happy. I love this. I will definitely be ordering more

Customer
18 Jan 2020

Nice pants, you have to open the buttonhole

M***o
10 Jan 2020

Beautiful material beautiful color size according to the table

A***a
9 Jan 2020

Cool color and cool jeans, now a little too small, but by the summer I will reset the weight and everything will be fine delivery a little more than a month.

G***a
20 Dec 2019

Good Pants. Not that jeans, thin, but very pleasant, the seams are even. On a thin child with a height of 145 tight and with a margin of length.

P***a
12 Dec 2019

OK

M***a
10 Dec 2019

Jeans are good! Very dense. On the hips 90 cm approached... but I have thick legs so tight .. overall satisfied

E***a
28 Nov 2019

The order came very quickly, less than a month. And sent right away. At OB-108, I ordered 34 size. Everything came perfectly. Only in the hips you can take smaller. But not critical. I recommend the store.

E***a
27 Nov 2019

I ordered jeans for children who are engaged in me. The sizes took different from 25-31. Everything came up! Only in the belt are a bit too big. Apparently such a model. But the belt will help to solve this problem. The size table corresponds. In the Murmansk region came quickly. I recommend.

O***a
27 Nov 2019

Jeans came up. Before that I took 31 size Green compared, lilac already a little less, but pulled. Super fast shipping. Thank you to the store.

F***r
26 Nov 2019

Shipped fast and arrived fast. Item as described. Those are my second pair from this store:)

M***a
23 Nov 2019

Jeans super. All as in the description. On OB 86 the size of 25 villages is ideal. The height of 160 cm is not short. I will order in other colors.

A***a
15 Nov 2019

11.10 ordered 15.11 received .. On about 90 just fine .. Almost all the colors collected .. Very much even rekamenduyu...

T***a
12 Nov 2019

On the hips 96 took the size 29. Very successful! Stretch fabric, completely facilitates the legs, for my height 155 the length is even too big. In general, satisfied!

L***z
5 Nov 2019

Thank you. Very accurate

K***o
30 Oct 2019

The goods came quickly. I ordered a second time. Jeans are light, for a warm spring/autumn. I advise the store.

F***p
29 Oct 2019

Came for a month, for height 160, weight 46 took 25, just approached

V***o
25 Oct 2019

bello

M***r
20 Oct 2019

parfait

H***n
16 Oct 2019

On the hips 100 cramped .... it was necessary to take a larger size, I will lose weight)

J***.
16 Oct 2019

At 165/61 sat perfectly. The Loop had to be cut with scissors. See the table. in Lithuania for 3 weeks.

F***r
11 Oct 2019

Little bit see through. And there where no button hole.but arrived super fast

M***a
10 Oct 2019

Beautiful and great arrived in a month

B***o
8 Oct 2019

Stech not so much but is perfect for 65 waist and 92 hip

Y***k
7 Oct 2019

Good day! I received my order very fast and I'm very satisfaied for this shop. I want to give this shop 5*.

N***a
4 Oct 2019

I really like trousers, this is the second. Took on from 65 ob 90. Seller thanks!

A***m
29 Sep 2019

The size fit me well. On ob 92 ordered 29 pp. Nowhere presses, hips do not hang, sit just like skinny. The fabric is thin jeans, in places tightening, but i think for such a price will go. Panties shine through. Delivery to almaty about a month

M***a
28 Sep 2019

Bought size 27 and dressed well. Use size 34 in Brazil. Weight 46 kg, waist 66 cm, height 1,54 M hip 90 cm.

T***n
25 Sep 2019

Perfect the color a little clear that the photo but it's always perfect thank you

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cotton Seven colors Elastic pants

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