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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (128 reviews)
5 stars
(104)
4 stars
(24)
3 stars
(0)
2 stars
(0)
1 star
(0)
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Customer
21 Jul 2021

The size and correct

Customer
10 Jul 2021

a bit small

E***a
3 Jul 2021

Приехала посылка, всё хорошо кроме недошива в ноге, там осталась дырка. А так посылкой очень довольна, приехала быстро и без задержек.

Customer
17 Jun 2021

Very good material! pants are happy!

D***a
10 Jun 2021

Size as calculated. No more than that. The fabric is rough, but pleasant. Belts can be hung as you like. Slightly stick out the thread, but uncritical

Customer
2 Jun 2021

J adore goods!

Customer
29 Apr 2021

Great, I took a size S, I'm 1m68, it makes me a short pants as I wanted, I usually wear 36, high waist level nickel, for the hips I do more than 38, if you have wide hips, take a size above, The difference is small but will be more comfortable. For my part, soaked in softening, no worries, I love <3

D***e
18 Apr 2021

Very nice

G***a
17 Apr 2021

looks good, slight scent and a bit of a thin fabric but it looks like the picture.

W***r
11 Apr 2021

Everything is perfect, thank you! :)

R***t
8 Apr 2021

The pants are cute just beware of sizing. Ordered an XXL and it fit like a 12-14 US. straps are cute.

S***r
8 Apr 2021

I love this pants OMG. My favorite pants. But be careful if you in winter wear, make a black thermal tights including pull, otherwise it is to hold.

O***.
5 Apr 2021

Looks good

M***e
24 Mar 2021

It seems normal, but they stink vinegar already straight kapets.

A***r
23 Mar 2021

Спасибо большое! Очень классные брюки. Быстрая доставка. Рекомендую.

N***a
16 Mar 2021

i love it

F***l
11 Mar 2021

Very beautiful

J***o
22 Nov 2020

At the waist 70 took L, everything came up, thank you!

P***
16 Nov 2020

Parfait

E***a
11 Nov 2020

Pants really liked. The material is dense and pleasant to the touch, not polyethylene. The height of 156 in length is ideal. By width there is stock, because The daughter is very thin, but the style of trousers allows it. Thank you!

S***s
10 Nov 2020

A bit shorter than i expected otherwise just like on the picture and arrived in 14 days ♥️

A***n
29 Oct 2020

I arrive smoothly, I am very happy thank you very much I highly recommend!

Customer
27 Oct 2020

I ordered the size XL for a height of 167 cm thought will be small, but they turned out to be just right, even think l would also fit

Customer
20 Oct 2020

In love with the little attachments

S***t
20 Oct 2020

Very comfortable, just like the picture. No complaints. Would order again.

U***e
19 Oct 2020

I’m 5,7 so they were short on the length but apart from that they fit well

V***s
12 Oct 2020

Everything is cool, it came in time, I have a size L, I ordered specifically XXL, just in case, sat perfectly, look cool, all like it)

Customer
7 Oct 2020

Good size, nice to wear. This is a nice article!

U***m
1 Oct 2020

Great item Great store Love

R***r
26 Sep 2020

Nice panties! Comfortable! Acquired RR well sat on 46 Rus.

K***e
22 Sep 2020

I love them but they're a little small. order a size above yours

Customer
18 Sep 2020

The size is a little smaller than the measurements you put there, it's better to take one more size, actually. At certain points I do well, in others they are tighter, but besides that they look good, I recommend 100%

K***n
18 Sep 2020

This is just great, already the second pair ordered. I recommend from the bottom of my heart. It's just a masterpiece. Me and my daughter are very full and these pants sit like not some others, lose weight and hide the errors of the figure.

A***n
9 Sep 2020

Very nice, they missewn the lining of the right front bag but nothing I can't fix without knowing carefully. Also the white of the tapes look like stickers, although there's no problem either as it looks great.

M***t
7 Sep 2020

It's really cool as shown in thepicture! When I tried on it, it was a little big. The length is a small as shown in the picture. However, it is easy to move and the waist can be adjusted. So, it's okay. Thanks to the staff s on this store.

M***c
4 Sep 2020

parfait

R***s
2 Sep 2020

these pants are everything! I do recommend!

Customer
22 Aug 2020

I was worried these pants wouldn’t fit right or the material wouldn’t be great, but these are perfect! They fit just right on me and the material was better than expected. The waistband is super elastic so they fit nice on my waist. The striped bands are detachable. I ordered a medium and I’m 5’1 (155cm) with a 27 inch (68.5cm) waist and 33 inch (83.8cm) hips.

T***n
17 Aug 2020

Deveria ser um numero maior mas sem ser isso ficaram bem. Gostei

Customer
16 Aug 2020

American here, 5'3" 130 lbs. ordered an XL and fits like a CHARM. The material feels great for the price. the shipping was super fast, thank you for the great customer service!

M***a
15 Aug 2020

потрясающие брюки, сели идеально, качество отличное, хлопок, от брендовые не отличить

A***l
11 Aug 2020

I received them in about 3 weeks to the US. I ordered a size XL and they fit perfectly for me. I wear a size 8-10 in US pants size and they were perfect. If you’re slightly larger these pants may not fit well for you. I am 5’7 and they reached down to my ankles. The pants are super comfortable and have drawstring! I’m very happy with them and recommend you order!

S***s
9 Aug 2020

In general, everything is fine and on time. In addition to small shortcomings in the form of a lack of one iron and an insert and a back pocket. Not too critical.

N***a
7 Aug 2020

Quite liked material fabric is very good loved

T***s
27 Jul 2020

beautiful and just as described

Customer
25 Jul 2020

OK

M***m
24 Jul 2020

I'm 5"6 130 lbs. Took an XL but it was to big should of took Large. the front crouch area was very baggy, But I tailored it myself. So I guess all is well now.

N***a
24 Jul 2020

Pants are good, they sit freely, I like it. The only very sticky wool of animals, and so everything is chic

C***n
23 Jul 2020

me encantó el producto , mido 1.57 , pedí talla M y me llega al tobillo , me queda justo de largo , pero me hubiera gustado un poco más lago, aún así me encanto

I***a
21 Jul 2020

Заказывала дочери. Ей понравилось и ладно.

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High Waist Trousers

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