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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (99 reviews)
5 stars
(96)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
I***a
3 Sep 2021

As in the photo. Are good for 157 cm height.

Customer
2 Sep 2021

larghi

I***A
16 Mar 2021

Excellent panties on her 48 took 27. sat down well. But I'm standard.

A***a
20 Jan 2021

Excellent, and most importantly, very warm jeans. Fast shipping. Thank you so much.

D***i
19 Jan 2021

So Cool, love it

G***g
7 Jan 2021

6 days and jeans we have!!! How good! Highly recommend.

L***s
30 Nov 2020

The growth of 165 is short. Only with high shoes or bare (in winter :( the shoes. But the panties themselves are sooo nice.

T***a
8 Nov 2020

Everything came up, as in the description, thank you

Customer
21 Oct 2020

The correct size, unusual pockets in front are more logical to sew

E***s
2 Oct 2020

The parcel came in 3 weeks. Jeans are good, all seams are even, threads do not stick out.

F***v
22 Sep 2020

I just loved it so much!

F***r
8 Aug 2020

Chaud et confortable. Pour un L européen (50 russe) la taille 32 a convenu parfaitement. Moins large que sur la photo, mais assez libre, l'élastique est confortable aussi. Arrivé rapidement, sec et sans odeur.

M***o
29 Jul 2020

Однозначно одни пятёрки.Заказываю не в первый раз.Именно эту модель и у этого продавца.Довольна.Доставка сверх быстрая.За 2 недели на Камчатку(через Новосибирск)Посылка отправлена в день заказа.Отслеживалась на всём пути.Товар соответствует описанию и размерной таблице. Продавцу спасибо огромное

Y***n
19 Apr 2020

Excellent.✌

R***a
15 Apr 2020

The perfect item! Have 5 of'em already)) My definitely strong base wardrobe))) 34 Size fits 85-110 cm (waist-hips), and very high 1-thigh-measure (70cm). A bit more dark than in the photo, like navy blue. Shipped in a day, delivered in a week (!), and two weeks more for local quarantine action)) Thank you! Perfect thing! I have such shoes already five)) my support and base wardrobe))) pp 34 suitable for 85-110 cm (from-OB) and on a fairly large girth of the thigh (79 cm). Sent for a day, delivered in a week (!), and two more weeks on quarantine action on the ground)) Thanks!

R***e
14 Mar 2020

very good and very fast delivery (it's my second order) Thank you

Customer
30 Jan 2020

Walked 60 days such as the picture exactly

G***r
30 Jan 2020

I expected to get jeans. And these pants are made of warm fabric of jeans color outside and brown fleece inside. Which is very much painted. After washing at 40 C All White became Brown, including laces and label. Another minus length. With my height of 162 cm between shoes and pants there is a gap. In the frost to wear only with high shoes. And so the pants are good, I will wear it. High girls size 29 do not recommend, will be short.

I***a
29 Jan 2020

On a foursome jeans, not at all "on the way out", exclusively for walking, at-3 comfortable, warm, I think up to-10 will be warm, size 30 on ob100 freely, on the cut in front stand hump, behind hang a bag, the ass does not paint at all, about the front pockets have already written-they fit exactly half a finger, In length for height 168 only, those who are above will be short

I***a
29 Jan 2020

Pants are comfortable, warm, stretch well. On the height of 170 of course short, but in wide boots it is. On ob120 freely. Sewing neat. Seller Thank you!

Customer
25 Jan 2020

Fast delivery. Correct size.

G***g
24 Jan 2020

A bit short, but not critical

S***o
22 Jan 2020

The order was 3 months. Good panties, but short for height 164, not critical. Thank you store!!!

T***a
22 Jan 2020

Jeans for an amateur. Ahead is not pockets, but just folds. The fabric is dense, inside the pile, in winter it is warm. The fabric is more like a tight specimen than jeans. Size 33 rather by 54 size, because. I'm too big.

L***c
21 Jan 2020

I ordered 29 and 31 differences in the size of the minimum, and so cool panties

A***a
20 Jan 2020

Great! I'm delighted! Sit perfectly, slim. Insulation and color is what you need for!

N***a
19 Jan 2020

At about 107, from 104 Just, even there is a stock. Very good pants!

R***a
17 Jan 2020

Shipped in 3 days after payment, whole delivery time = 3.5 weeks. This item is the third one in my wardrobe, the years may pass but the cosiness of it may not)) first one I use 5th year, the second one 4th. They look old only where the fabric bends, namely on pocket lines. This model is dark-blue, it was funny to compare as the washing during 5 years made my old ones more light, for sure. Measures 85-110 cm (waist-hips), 32-33 is perfect. Huge thnx! Shipped three days after payment, all shipping 3.5 wk. This is already the third shdances in the closet, the years pass, and the convenience of shtanov is not)) the first fifth year I wear, the second-fourth. Old only bends of fabric, in the area of pockets. The current dance came dark blue, it was funny to compare, the old laundry in five years was a little blonde. Measurements 85-110 cm (OT-OB), 32-33 excellent. Thank you very much!

Customer
17 Jan 2020

Good! Delivery about a month. Size chose focusing on reviews. Everything came perfectly! Thank you!!!

O***k
15 Jan 2020

OK

S***a
15 Jan 2020

Delivery to St. Petersburg less than a month. On the growth of 163 short, sit with a bag, smaller size would be even smaller in length, not delighted, but warm, which is very important

A***a
15 Jan 2020

Great jeans. On the growth of 170 a little short, but not critical. Really liked.

Customer
14 Jan 2020

Excellent cozy pants. for the winter itself. Second time I order. The first time there was a miss with the size.

O***o
13 Jan 2020

I took purely to walk in the cold. For size 48-50, height 166 cm. Took the 34th. Sat comfortably, the length of the ankle. The material (about 1 cm stretches, if try), of course, not 100% jeans, but for wearing on the street normal. The parcel was 3 weeks. Thank the manufacturer and Ali.

E***a
11 Jan 2020

The order was at me in less than two weeks. I thought it would be a month and a half, I ordered a smaller size)) Well, in principle, OK, though tight, not at all as planned judging by the photo of the model. I order such pants for the first time, I like everything, only the color is always dark blue, and not as in the store's photo

S***a
9 Jan 2020

Very comfortable, I'm happy

A***s
8 Jan 2020

Very satisfied. Not as wiped as in the picture, the color is more uniform. Size 31 came up to OT 80, OB 100, weight 70. The length is normal for height 172. Sits not as freely as on the model, but I'm not thin at all. Perhaps if I took a larger size, there would be bubbles in front. Delivery fast, store 5 *

F***v
8 Jan 2020

On about 92 cm 26 size is excellent. If you want as in the photo of the store, then 27. The length of the height of 164 cm is normal. But went pancake 2 months! Walking probably

V***a
7 Jan 2020

Great jeans! Not short, not narrow. The growth of 170 and about 114 is excellent

V***v
2 Jan 2020

Not the first order! Panties are excellent! Fully corresponds to the description and photo! I recommend the store and the store!

I***z
2 Jan 2020

By the price look Pimps. Have a light odor as discussed in other Reviews, hope it will go. Seem warm and comfortable, are something elastic. Grabbed a 31 to 164 and 52kg and nicely, have a little width which is what I expected. They have taken a month to arrive.

A***a
30 Dec 2019

Pants warm

N***n
28 Dec 2019

Jeans norms. Short for height 172 cm

G***v
28 Dec 2019

Pants are good on the hips 124 and waist 110 fit tight, stretch but not very much, warm

E***a
27 Dec 2019

Wonderful, wonderful panties, very warm, comfortable. pleasant to the body, the most it is in cold weather, even pantyhose is not necessary to podderat. I order the second, because. The first immediately selected. I recommend the store and the store.

N***o
27 Dec 2019

Good jeans, pile short. Warm. But on my figure does not look very much, if only a little on the hips to lower. I will still wear, TK warm. Tomorrow in-28 check)))

A***a
26 Dec 2019

The store is big well done! I ordered these jeans and corduroy 1,5 times more expensive. In the parcel it was by mistake two identical, these. Wrote to the seller-he apologized and sent also those that were supposed to be originally. Today I already got corduroy. These warmed jeans are beautiful, I adore them! I have a few warm pants and jeans, but I wear only these-they are the most comfortable, soft and very warm. I highly recommend. By the size of 68-97 (at 46) perfectly approached 30, but the 31st size was a couple of CM already-also approached, but densely, gave to a friend. 30th sits, as in the photo. Two pairs are slightly different in color, but both colors are normal. Jeans Super, both parcels came very quickly, the seller is responsible and decent! 100 stars!

Y***a
24 Dec 2019

Went for a month and a half. On the rose.46-48 came well. On height 160 in length just, well, maybe a little with a margin.

O***o
24 Dec 2019

Nice warm pants. On the parameters 164 cm, 67 kg, 83-101 very large 33. Good only in length :) I'll add my mother. Nice and comfortable. The color is excellent. Very beautiful cut. The track was tracked, came in 33 days in Voronezh, packed well. I bought for 1298 p, my money is worth it. I recommend to buy. Thank you store.

E***a
23 Dec 2019

Jeans came up at 50 size. Sit well. For a warm winter will do. Pockets are very small. Purchase satisfied.

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