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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (20 reviews)
5 stars
(16)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
Y***r
3 Jun 2021

Thank you I received the parcel

S***A
13 Apr 2021

Is OK. I wear the size 48-50, bought XXL (3 sizes larger). The result: in the shoulders it is necessary to suture by 1,5 cm, and in the hips just. I buy not the first year here things, the result is always one: the shoulders are large, but in the hips is always small, then normal. The measurements in the tables of each store are different and the measurements of the shoulders personally do not suit me at all. I always raise all my shoulders, I sew myself.

G***s
31 Mar 2021

It's nice and the coat and I hit the size quick wine.

E***a
20 Aug 2020

на рост 180 рукава коротковаты, а так хороший в плечах талии и груди свободно, цвет как на картинке

C***g
28 Apr 2020

Came late but in very good condition. I like the texture. XXL might be a little small from the shoulders but it fits on the waist. Overall looks very nice.

C***r
7 Apr 2020

Love everything about this dress

Customer
29 Feb 2020

have not received the coat

M***r
22 Feb 2020

Bon produit

Customer
21 Feb 2020

Thanks to the store, came in a month, sent quickly. The dress is well stitched, only thin material, the cloak is wonderful. Thank you for the present in the form of nosochkov.5 *

G***a
20 Feb 2020

Very nice, I thought the two pieces came. Only the trench coat arrived.

J***j
12 Feb 2020

I recommend the store all the same as the photo dress a little thin and short of the rest very well

E***n
7 Jan 2020

thanks

C***l
25 Dec 2019

The sleeves are too short. It's missing 10 cm. I'm 38, I took M.

L***e
19 Dec 2019

It's the way it comes but the size doesn't correspond. They have to take into account that I took one. 4xl and equals an l at most to an M I say it for people who don't want to buy It would be best if you put the measurements of each size for us to ensure that it is worth my size or not. normal was a 44-46 and look it's a shame

E***r
17 Dec 2019

Very nice just it took a little while to get there

U***q
1 Dec 2019

Good product! very happy with item

M***r
29 Nov 2019

Very nice and fast delivery. Highly recommended

U***s
24 Nov 2019

good product and fit.

U***s
18 Nov 2019

nice , I like it

U***s
14 Nov 2019

this trench is the most wonderful,most beloved and most beautiful,,, the dress is just gorgeous.

Slim OL Trench Coat

20 Reviews
Free
Selling fast: get yours before it’s gone!
GrößeBrust Breite Körper Länge
M84.087.0
L88.088.0
XL92.089.0
XXL96.090.0
XXXL100.091.0
4XL104.092.0
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