We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice m charmed
beautiful l, perfect for summer
excellent and very nice
Top lyamochka is big very,
The goods received. Everyone's happy. It's okay.
Perfect and fast shipping
Good. In appearance, strong, comfortable. Straps are not just elastic, dense. On the leg 24 cm came up. A gift from the store pleased. And then permanent rubber bands from other goods just throw out)
very Nice shoes
They are chic, cool!!! I am very happy with the purchase!!! Comfortable! I have wide feet and they fit me perfectly.only the front a little narrow for me , I ordered the size grid. At me leg 23.5 cm, ordered 6.5,
Sandals are excellent, as i expected. At its 35 ordered 5 (225) in size fit perfectly. when walking very soft and comfortable. came very fast
Great thank you. excellent communication. A++
very accurate just the the shoe is a little bit small but manageable. I recommend. Am using 40 but picked 41 and it's a bit small.
Very comfortable and look good too
Very small size
A little small
so beautiful shoes! I did order 2 more pair ! but the size they are just smaller than my size a bit !
Very very cute i love it
They're a little small.
top strap big but overall super cute and well made!
Very well packed, i arrive in 10 days. And better than i expected. Very comfortable and perfect size
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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