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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (135 reviews)
5 stars
(103)
4 stars
(32)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a Review
J***r
24 Sep 2021

Fast shipping the product arrived in good condition

D***e
16 Sep 2021

I am delighted

T***l
9 Sep 2021

Loved the dress but if you have a larger chest it might now fit the best and it’s quite short and rides up when walking

K***s
8 Sep 2021

I love it

V***S
7 Sep 2021

Top

V***F
3 Sep 2021

Good

S***r
1 Sep 2021

Product was just as pictured. Super cute. Fit perfectly. Got lots of compliments.

Customer
1 Sep 2021

ficou perfeito no meu corpo,chegou muito antes do prazo eu realmente ameei

F***e
30 Aug 2021

Very good for my daughter

J***a
29 Aug 2021

Perfeitooo

Customer
26 Aug 2021

It is beautiful, FULL recommended UWU

E***e
26 Aug 2021

The dress arrived perfectly, 1,55 tall and ordered the size was great

K***r
16 Aug 2021

Product is okey. Unfortunalety its very short. Maybe its my mistake that I didnt look on the measurement table. But im 172cm but skinny so i didnt wanted to go for L. So I bought S and its really short:I Maybe its good with a safety pants.

K***a
13 Aug 2021

Have 1,63, 45kg, bought in size S, was perfect, wears very well, if you are more high, recomento buy bigger, it was a short length but suitable for my body. The fabric is good. Arrived 4 days before the deadline. Not black, is a very dark green, beautiful also. Thought it worth the price.

K***a
13 Aug 2021

The dress is super beautiful and value the body!

J***e
11 Aug 2021

The fabric is very soft and comfortable. A little short for me because I am 5'8 but it's tolerable with shorts underneath.

Customer
10 Aug 2021

Arrived super fast, and is very beautiful

A***r
3 Aug 2021

Arrived fast, was right in me, have 1,48 height weight 42 kilos

S***Z
1 Aug 2021

Fits me perfectly , love it

D***a
30 Jul 2021

очень классное платье!

Customer
28 Jul 2021

really cute and fits well!!

3***r
28 Jul 2021

It came in 3 weeks in Minsk, to the touch very pleasant

Customer
27 Jul 2021

.

K***5
26 Jul 2021

Kaeffff

O***y
24 Jul 2021

Great Thank you!!

J***l
24 Jul 2021

Se lo compré a mi sobrina y es igual al de la foto, buen material en la tela y buenas costuras. Muy lindo vestido. Se que le gustará

S***a
24 Jul 2021

Awesome dress!!! Girls Order

L***r
24 Jul 2021

Gostei

Customer
10 Jul 2021

Удобное, красивое, пришло за дае недели. Не думала, что такое короткое, но это не страшно :)

D***z
9 Jul 2021

Very nice beautiful fabric I am medium size and fits very well glued

A***y
8 Jul 2021

The size is correct, the fabric is so-so

V***v
4 Jul 2021

Beautiful good dress, I advise, only the color is not black and blue)

T***s
1 Jul 2021

The dress is not the best. But the price we can imagine. Looks simple and think if machine wash dangerous unravel. But the price I liked. Will home, or maybe in some Rollin good.

Н***в
30 Jun 2021

I bought this dress for my daughter, everything is fine, as in the description, the store sent a good one in the shortest possible time

P***k
29 Jun 2021

Very short ...... :/

A***a
29 Jun 2021

Very good product, the material is Velvet

Customer
28 Jun 2021

The dress is good, looks amazing. The only thing-size S on height 167 sits very short, although at the waist (68 cm) everything is fine. When walking, crawling up, for this minus the star.

T***h
22 Jun 2021

Balloon Dress

S***s
22 Jun 2021

платье супер,всё подошло,я довольна,материал классный приятный до тела,рекомендую!!!

할***빠
20 Jun 2021

Shipping for 2 weeks? Took the shoot shoot ~ lifelike look beautiful ink! Material is velvet material! Advanced plucked and packed in Pointe? Tiger children's clothing child girl? Sound for $ number is ㅎ hoisting B seems tongue ㅋ ㅋ working day elastic good arthur sideways with decent data sole short four short... one dimension size hang buy misbecome Money and skirt level... (key 165) what is so if your satisfaction at all but 떵 battery repair nail is a xu... Later living up to pull the ete... (good product!)

Customer
20 Jun 2021

On height 168 size s short

B***p
16 Jun 2021

I took the size s. On height 167, weight 52

R***s
16 Jun 2021

очень ждала это платье, пришло через две недели после заказа. не могу сказать, что оно качественное. все в белых полосках. и вот этот дефект, который на фото. бабочки кстати не белые, а более бежевые. продавец согласился на возврат денег, за это спасибо

Customer
13 Jun 2021

Hhhhhhhhhhhhhhhhhhhhhhhihhihihihihhihihihihhiihihihihihihihihihihihigoooooooooooooooofbk ob oh hi oh h. I go I g g I I. Go g g. G h h h. H h h h h h h h j j j j j j j j hi j j kbkbkbkbk k k k j j j u h h y

H***a
12 Jun 2021

Height 163, weight 53 Parameters 85/64/90 + Sweet + For summer the most it + Possibility to wear without bust + You can help the pictures for the daddy Arabs -In the waist is free -During walking rises up

T***i
10 Jun 2021

Que perfeição!!! Tenho 1,63, meu peso é 51 kg. Pedi o tamanho s, ficou perfeito. Amei!

Customer
10 Jun 2021

Everything is fine

N***r
10 Jun 2021

Dress class, sorry for the waist no!! :))((():((:)/)

R***r
10 Jun 2021

Dress fire, for 12 years ordered S, perfectly fit

A***a
9 Jun 2021

On the growth of 155 took M, but it was possible to take s, the dress is velvet, pleasant

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